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Keyed Car and Vandalism Insurance Claims

Help Filing a Claim

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Vandalism can be one of the most maddening car insurance claims. Someone intentionally damaging your property feels personal even if you were a random victim. Common acts of vandalism include keyed cars, broken windows, and smashed headlights. If your car has been vandalized, you may be wondering if your insurance policy will cover the damage.

What Insurance Coverage Fixes a Keyed Car?

A keyed car is considered a vandalized car and vandalism is covered under the comprehensive portion of your auto insurance policy. Determining whether or not you purchased the coverage if fairly simple. Check your declaration page to see if a dollar amount is listed under comprehensive or other than collision coverage. One amount should be your deductible and the other amount should be how much you are paying for the coverage. If you are not able to locate your declaration page, contact your insurance agent or check your insurance policy coverage online. If you still can't figure out your coverage, call your insurance carrier's customer service number to get help.

Steps to Filing a Claim for a Keyed Car or other Vandalism Damage

  1. Get a police report
    Most insurance companies require police reports when it comes to vandalism claims. Intentional damage to your vehicle by another individual is serious and needs to be properly documented by police officials. If the culprit is caught, the insurance company, or you if you do not have coverage under your insurance policy, could possibly go after the individual to cover the damages.

  2. Call your insurance agent or insurance claims number
    The claim needs to be called in directly to your insurance carrier. Many times your agent will help you with this process. Whether you talk to your agent or the claims representative the questions will be the same.

    • What was the date and time of the incident?
    • Where is the damage located on your car?
    • Where was your car parked?
    • Do you know who caused the damage?
    • What is the police report number?
    • Where do you want to get your car repaired?
    • What is a good phone number to reach you?
  3. Speak with the claims adjuster
    Vandalism is a type of claim that almost always requires an adjuster to look at the damage. Unfortunately, both vandalism and theft claims are commonly filed fraudulently. Insurance adjusters always carefully document vandalism claims looking for warning signs of potential fraud.

  4. Take your vehicle in for repair
    The repair of your vehicle should go smoothly. Look for a repair shop who will guarantee their work. Find out if your insurance carrier offers guaranteed work through specific preferred body shops.

  5. Pay your deductible
    Typically, you will pay your deductible to the body shop at the time of your repair. How much your deductible is depends on how you setup your insurance policy at the time you added the vehicle. Definitely check into how much your deductible is before you get your repair done. You do not want to be shocked when you go to pick up your vehicle. It is possible to have a zero deductible depending on what your insurance carrier offers and your selection.
Do not procrastinate when it comes to obtaining a police report and filing your vandalism claim. Many times vandals get away with the crime, but it is possible someone saw something or a camera caught the act on tape. It is nice when you understand your insurance policy and know you are covered against such violations as a keyed car. If you have any questions about your policy, the best bet is to contact your car insurance agent.
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